Kingdom Homes is committed to providing superior customer service from the time you purchase your home, and our warranty upholds this same standard of excellence. Our support doesn’t end with your purchase; it extends through the years you spend in your Kingdom Home. Encountering an issue? Don’t worry; we’ve got you covered! Our homes are backed by a structural warranty and a 12-month workmanship guarantee, ensuring peace of mind for any unforeseen concerns.
Since 2003, delivering outstanding customer service beyond the closing day has been a cornerstone of our commitment to assisting families in transitioning into their new homes.
At Kingdom Homes, we take pride in our straightforward warranty process and exceptional customer service. It’s as easy as following these simple steps!
To ensure a swift resolution, please provide us with comprehensive information and images of the issues you’re experiencing. This expedites the process, enabling us and our contractors to diagnose and address your concerns promptly.
Here is a step-by-step process of what will occur next.
- We will contact you and schedule a time to review your warranty service request.
- If your warranty service request falls within the warranty guidelines outlined in our Warranty Manual, we will issue a work order to the appropriate contractor.
- The contractor will then call and schedule a time to make the repair.
Rest assured, we won’t leave you hanging. We’ll follow up to confirm that the repair was completed within a reasonable timeframe and ensure your satisfaction with our service.